FAQ’s

Home care provides seniors with one-on-one assistance from a trained caregiver in the comfort of his or her own home. With assistance from a caregiver, seniors are able to live at home independently and maintain their quality of life. The personal attention they receive vastly improves their safety, health and happiness.

When family or friends can’t meet all of a person’s care needs, there are basically two types of people who provide home care. There are paid healthcare professionals, who are state licensed, and work per orders of your doctor. These include nurses, physical therapists, or social workers. The second type includes aides, homemakers and companions who are there to help with daily activities so you can stay in your home, independently for as long as possible.

With our daily care service, caregivers come in shifts and stay with the client around-the-clock, ready to assist with all activities of daily living and ensuring safety all hours of the day. 24/7 care provides service for those seniors who require close supervision at all times. Hourly care is typically provided at a minimum of four hours but is also available for more consecutive hours at a time.

Our experienced caregivers offer seniors safety, companionship, emotional support and they make sure they receive proper nutrition, they are taking the correct medication, and more.

Care Hands Services caregivers are highly skilled and specially trained in emotional support, nutritional guidance, fall prevention, brain-sharpening activities and even light physical activity. We spend significant time matching the perfect caregiver with the client based on personality, life experience and commonalities.

Care Hands Services brings peace of mind to families because your loved one is cared for by the very best, most reliable caregivers. On call to serve you 24/7, we eliminate the effort and worry of finding, screening, paying and managing a caregiver.

If your caregiver becomes ill or is unable to keep the scheduled visit, our staffing team will work to find you a qualified substitute caregiver. Care Hands Services reduces stress for the whole family. Plus, our caregivers allow family members to enjoy quality time with their loved ones, instead of focusing on stressful daily needs.

By remaining in their homes, seniors are able to maintain the lifestyle they have been accustomed to enjoying throughout their life. Keeping all their possessions and familiar surroundings, home care clients are able to visit the same stores, restaurants, neighbors and parks they know and love.

You don’t just hire a caregiver. You work with a full Care Team to ensure the highest standards of care are met. Before beginning home care services, the care team creates a schedule and a plan that covers all aspects of the appropriate care and go over it with the caregiver. An RN Care Manager or Client Care Manager at Care Hands Services makes regular Quality Assurance visits to ensure the quality of care is exceptional and makes changes as needed.

There are two types of home care services that you can find in most areas of the country.The first type of home care provides medical care at home and your doctor gives the home care company a plan and instructions for your care. Your treatment is provided by health care professionals such as nurses, physical therapists, speech therapists and social workers, as well as by home health aides who can help with bathing or dressing or using the bathroom while you are receiving home nursing or therapy services. This type of care is often paid for by Medicare, Medicaid or many commercial insurance companies. The services are usually provided by a Medicare or Medicaid Certified Home Health Agency, or a home care company approved by the insurance plan.

The second type of home care helps you with everyday activities that may be harder to do by yourself when you have an illness that may be getting worse such as heart disease or diabetes, and you do not always feel safe to do things like bathing or dressing or shopping by yourself and you want to stay at home as long as possible. These services are often called private duty or personal care and support services. These may be paid for by a long term insurance policy, Medicaid, or be paid for directly by you or your family.

Every person is different, especially when it comes to health and what type of home care is needed. The exact cost of care needs to be based on listening to you, your family, your doctor, and observing your individual situation.

We recommend an initial in-home care evaluation for each individual client. Often, these evaluations are done by the local Care Hands Services office at no charge. Based on the in-home evaluation, a service plan is then developed to best meet the needs of the individual. It can include a little bit of assistance up to around-the-clock assistance.

Charges are fairly based on quality care and individual needs. Please give our Care Hands Services local office a call to schedule an in-home evaluation or to request more information.